Hannah Kain Featured on Supply Chain Now at DMSCA 2020

This episode of Supply Chain Now features Hannah Kain. Hannah is President and CEO of ALOM, a global supply chain company she founded in 1997 headquartered in Fremont, California. Hannah was born in Denmark and immigrated to the US in 1990. She taught at Copenhagen Business School and holds three university degrees. Hannah is a Board member of the National Association of Manufacturers and the Women’s Business Enterprise National Council (WBENC). She serves on the Advisory Council of Heritage Bank of Commerce and The Michelle R. Clayman Institute for Gender Research at Stanford University. Kain is a member of the exclusive invitation-only Committee of 200 for executive women. She has received numerous awards, including SDCE Supply Chain Pro-to-Know, 2019 WBEC-Pacific Pinnacle Award, 2017 Woman of The Year in Manufacturing Gold Stevie Award, been named a 2017 Connected World Magazine Women of M2M / IoT honoree, and won the 2017 Silver Stevie Award for best global woman-owned business. She has been honored as a Top 25 Champion of Diversity in STEM, won the Manufacturing Institute STEP Ahead Award, the YWCA Tribute to Women Award, inducted into the Silicon Valley Capital Club wall of fame, won the global Vistage Leadership Award, and named a WBENC Business Star. ALOM has earned numerous quality certifications, including ISO 9001, ISO 13485, TL 9000 and DMSCA CMP Level 3.0.

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Sr. Operations Manager Juan Guzman presents a quick demo of how ALOM Operations teams use wireless finger scanner technology ion the shop floor to instantly capture product serial numbers and bin location barcodes handsfree. The technology supports accurate inventory management and order fulfillment processing with full product/status traceability.

ALOM Shop Floor – Eric Schelm: Sustainable Packaging for Modern Supply Chains

Protecting fragile products and protecting the planet are no longer at odds. In this Shop Floor demo, VP of Operations Eric Schelm shows how replacing plastic bubble wrap with curbside-recyclable Geami paper to pack and ship delicate products safely and sustainably reduces waste, speeds packing, and creates a positive unboxing experience for end-users.

Transcript:
Okay, so another thing that we’re looking at is in regards to sustainability and where we have blast product for the customer that is fragile and can be damaged in transit. In the past, we used a bunch of bubble wrap and a couple of different cartons to secure that. Now we’re transitioning to what’s called a Geami wrap. And this is a curb, recyclable, friendly product that also provides great protection for the product. So basically, we take a bottle we then wrap it and then pull it off and then place it in the shipping carton. It’s faster than the old process. It’s curbside recyclable and is a better experience for the user as well. Safe and secure and ready to ship.

Building a Long-term Customer Relationship

COO Brandon Marugg shares a story from a Fortune 100 Silicon Valley technology customer of why commitment and flexibility over time are more important than a quick win to build a trusted, long-term supply chain customer relationship.

Transcript:
Hey there, it’s Brandon Marugg, your friendly neighborhood COO standing in our Fremont facility here at ALOM. And, you know, with our customers, we’re not really looking for a romance. We’re looking for a long-term commitment, a long-term relationship, one where we help each other grow. And in fact, we’re coming up on the 20th anniversary of one of our largest customers, a Fortune 100 tech company here in Silicon Valley. And we couldn’t be prouder about that. And we continue to do new programs for them all the time. I remember a fun story from years ago was we had a Christmas tree delivery project for them, where we orchestrated delivering live Christmas trees to thousands of different stores throughout the country on the same day. And that was quite the experience that we had with them. And they were delighted, and we had fun. And, you know, I hope you’re in a good relationship with your supplier, and if you’re not, we’re here.