Technology Development

We leave nothing to chance when it comes to protecting customer and consumer data. Data security and privacy protections are built into all of our IT tools, systems and operational processes, including disaster recovery protocols and redundant system data backups. Headquartered in Silicon Valley, we partner with data security thought and technology leaders to provide global protection that our customers trust. We are SOC2 and Privacy Shield certified and HIPAA compliant.

Consistent with our philosophy that no two supply chain programs are the same, ALOM technology solutions are designed to allow customization based on customer program requirements. For example, we implement customizable eCommerce order and return systems for customers.

Popular for store replenishment, ordering of customized point-of-sales materials, customer appreciation or marketing fulfillment programs, our flexible order management system can expand our contract as needed, utilizing the most advanced and secure technology in the industry. Need secure payment processing, online catalog maintenance or back-end reporting? We have it covered.

Every order generates a trail of valuable data — data that, when properly analyzed, assures our customer programs are performing optimally and achieving their goals. Collecting and integrating this vast resource of data from across our global network to measure performance is the reason we developed our proprietary business intelligence tool called ALOM BI. Using the latest machine learning technology, ALOM BI aggregates customer supply chain data such as inventory levels, orders shipped, shipments delivered and returns received. By analyzing this data in real-time, ALOM BI can predict potential disruption sources and forecast demand.

We believe that to implement game-changing solutions for our customers we must begin with open minds. We ask questions and listen carefully to understand each objective and desired outcome. We then put our collective operations and technology expertise to the test, mapping out and refining each process step to determine how and where we can utilize automation technology to meet program requirements and add additional value. Whether it be serial number tracking, order customization or omnichannel returns, our process automation solutions solve business challenges and increase end-user satisfaction.