Podcast

In this age of booming ecommerce and heightened customer expectations, returns management is increasingly complex. This episode of Smart Supply Chain, featuring ALOM Vice President of Supply Chain Strategy Lisa Dolan, unpacks how reverse logistics significantly influences customer satisfaction and brand reputation, along with highlighting innovative strategies and solutions to navigate the ever-evolving returns environment. 

Inflation, increasing interest rates, a shaky economy, softening consumer demand, geopolitical unrest, war ... the list of factors creating uncertainty in the global supply chain continues to grow, putting even more pressure on supply chain professionals. In this episode of Smart Supply Chain, ALOM CFO Jack Sexton discusses the price of supply chain uncertainty and offers tips on how to manage these ballooning costs and create a resilient, cost efficient supply chain.  

With the buzz around ChatGPT continuing to increase, Smart Supply Chain connected with one of our listeners' favorite experts, ALOM COO/CTO Brandon Marugg, and asked him to share his thoughts about this powerful AI and the future of chatbots. In this can't miss episode, Brandon not only explains ChatGPT, but also digs into how it will change supply chains and the benefits and risks related to using this type of AI. 

Speed into this latest episode of Smart Supply Chain featuring ALOM's Lisa Dolan, vice president of supply chain strategy, and Shawn Bush, supply base manager. These two supply chain experts trade insights and opinions on nearsourcing and why it's a critical strategy in today's environment. This exciting episode races into the history of nearsourcing and why it's coming back with a roar. So strap in and enjoy the ride!

Every company, regardless of size or industry, is becoming a tech company, according to ALOM's new Chief Operating Officer Brandon Marugg. In this episode of Smart Supply Chain, he explains what it means to be a tech-focused COO and how that mindset impacts the management of supply chains today and tomorrow. From culture and software integration to "I Love Lucy" and Jenga, this episode is not only enlightening but also entertaining. 

The launch of a new supply chain program is undoubtedly exciting, but it can also be stressful. All too often, the planning and contracting process is rocky, and onboarding doesn't meet expectations. In this episode of Smart Supply Chain, Shireen Garrison and Steve Brown, leaders on ALOM's Strategic Account Management team, detail methods to overcome challenges related to new program launches and the art of ensuring their success. Filled with real-life examples and helpful advice, this episode is a must-listen for all supply chain pros.