Utility & Energy

Generating “Can’t Fail” Utility Program Supply Chain Success

Failure is not an option when executing supply chain programs for the highly regulated utility industry. Whether for a municipal gas and electric co-op or a large-scale energy provider, we have the industry expertise and resources to achieve our customers’ objectives.

A Proven Partner for High-Compliance Utility Supply Chains

For nearly two decades, leading utility and energy companies have relied on ALOM to execute complex, regulated, and customer-critical supply chain programs.

We manage every stage — from sourcing and procurement through order processing, contractor billing, delivery, and returns — with Six Sigma precision and ISO-certified processes.

Trusted Record of Utility/Energy Program Delivery Success Since 2008

2008

Direct mail/online rebate program processing and print management.
Result: 100% on-time performance

2010

Emergency event customer communication print/mailing.
Result: Rapid response of over one-million personalized letters to homeowners

2012

Marketing material online order fulfillment program with on-demand digital print-kitting.
Result: 2X faster order delivery with 70% waste reduction

Michelin

2016

Residential energy efficiency program material procurement, order management, and fulfillment.
Result: Saved customer 4.98M in first 2 years

2018

Major Gas & Electric utility personalized customer print and mailing program.
Result: Same day production and mailing with 100% accuracy

SDG&E

2020

Portable battery program (PBP) procurement/fulfillment of rechargeable batteries, solar panels and accessories.
Result: Achieved 100% on-time delivery with 5%+ cost savings YOY

2023

Multi-family home and pilot plus deep energy efficiency programs.
Result: Leverage “same SKU” volume discount pricing cost-savings

2023

Full-home battery storage procurement and fulfillment.
Result: Met rapid launch deadline; achieved full regulatory compliance

Utility-Rated Performance
and Value

Our record of success executing utility programs demonstrates our ability to meet the most demanding standards and provide measurable value for customers by reducing costs, adding product and service support, and optimizing efficiency.

Utility Factoids

2027 IFC & NFPA Compliant

ALOM lithium-ion battery storage fire code measures already meet yet to be published 2027 fire safety standards.

100.76 Metric Tons CO₂ Saved

By relocating U.S. distribution for an energy-saving product supplier, ALOM cut transport mileage by 30%—reducing emissions and lead times from 70+ days to just 3.

6 Utility Programs Supported

ALOM currently manages fulfillment and supply chain operations for six active utility customer programs.

Certified Diverse Supplier

CPUC-certified woman-owned and WBENC-certified WOSB with 26.8% annual diversity spend across customer programs.

Proven Expertise Across The Full Grid of Utility and Energy Markets

Portable and Full Home Battery

Energy Efficient Materials (ESA)

Battery and Component Storage

EV Charge Stations

Marketing Material Fulfillment

Quality and Process Controls Built for Compliance and Security

Our commitment to rigorous compliance, workplace safety, and data security provides utility companies with the confidence to partner with ALOM across a range of services. Our proven processes and certifications ensure every shipment, record, and transaction meets or exceeds industry standards for accuracy, safety, and data security.

ISO 9001
ISO 14001
SOC 2 Type 2
CPUC WBE

Flexible Technology Supported by Secure Processes

We differentiate ourselves by offering flexible, customized technology solutions with secure processes and reporting to meet the unique requirements of our energy customers. No two ALOM programs are the same. Each is custom built to meet the exact needs of each program.

SDG&E

Sustainability That
Strengthens Utility Programs

Sustainability is critical for utilities facing mounting environmental pressure and stakeholder expectations. ALOM integrates ESG-driven practices across every stage of your supply chain, from sustainable sourcing to safe end-of-life product management, helping you protect your brand and meet environmental goals without sacrificing performance.

Trusted by Utility Companies to Deliver with Precision and Reliability

ALOM vs Standard 3PL Provider

Energy and utility supply chains need safety, speed, accountability, stakeholder coordination, and resilience. ALOM supports regulated utility programs with advanced battery/HazMat capabilities, emergency-response agility, multi-stakeholder portals, transparent controls, supplier diversity, sustainability alignment, and nearly two decades of utility-sector experience.

Rating Definitions

Standard

Expected from many standard 3PLs or table-stakes in this market

Advanced

Stronger, deeper, or more strategic than what buyers usually get from a standard 3PL

Variable/Limited

Available from some providers, but inconsistent, limited, or often add-on

Not Standard

Not typically part of a standard 3PL offering

What energy and utility teams care aboutStandard 3PL ProviderALOM
Safety-first logistics execution

Variable/Limited

Standard providers may follow safety requirements, but utility and energy programs often require deeper operational discipline.

Advanced

ALOM positions safety as a core operating expectation for utility and energy programs, not just a warehouse procedure.

Emergency response and speed

Variable/Limited

Many 3PLs are built for planned fulfillment, not rapid-response utility activity.

Advanced

ALOM’s systems and operating model are built for agility, making it better suited for urgent utility needs, field support, and fast-moving program demands.

Lithium-ion battery and HazMat handling

Not Standard

Specialized battery/HazMat storage and handling are not standard 3PL capabilities.

Advanced

ALOM has specialized HazMat battery storage capabilities, including a fire marshal-rated lithium-ion battery storage area.

Utility-sector experience

Standard

A standard provider may have logistics experience but not deep utility program context.

Advanced

ALOM can credibly reference utility support dating back to 2007, giving it nearly two decades of experience with utility-sector requirements.

Multi-stakeholder order portals

Variable/Limited

Standard portals may support basic order entry and tracking, but complex stakeholder access is less common.

Advanced

ALOM hosts branded ordering portals with integrated payment, invoicing, and accounting reconciliation. It supports installers, resellers, sales teams, internal users, public-facing users, and other stakeholder groups through portals with different rules, permissions, and workflows.

Inventory control for field operations

Variable/Limited

Standard inventory management may not account for field urgency, stakeholder rules, and stockout risk.

Advanced

ALOM supports vendor-managed inventory, stockout protection, serialized lot rotation, action alerts, and prioritization tied to order intake.

Financial controls and visibility

Standard

Many providers offer operational reporting, but financial transparency tied to stakeholder ordering can be limited.

Advanced

ALOM can support multiple models where stakeholders or end-users place orders, rules are enforced, financials are tracked, and program owners retain visibility and control. Branded ordering portals enable integrated payment, invoicing, and accounting reconciliation.

Supplier diversity and responsible procurement

Variable/Limited

Standard 3PLs can follow customer sourcing requirements, but supplier diversity visibility, diverse-spend reporting, and procurement support often vary by provider.

Advanced

ALOM combines supplier management, diversity-focused sourcing practices, spend visibility, quality tracking, and transparent reporting to help utilities align logistics execution with broader procurement and ESG goals.

Sustainability and ESG alignment

Standard

For many standard 3PLs, sustainability support may stop at reporting, packaging, or isolated recycling programs.

Advanced

ALOM treats sustainability as part of the operating model, combining responsible supplier practices, environmental impact reduction, transparent reporting, and recognized ESG performance to support utility teams with more accountable supply chain execution.

A standard 3PL may move materials. ALOM helps utilities move faster, operate safer, coordinate more stakeholders, and maintain the visibility and control critical programs require.

Need a supply chain partner for critical utility operations? Speak with an ALOM expert.

Find Supply Chain Peace-of-Mind

Let’s talk about how ALOM can optimize and bring peace of mind to supply chain performance while protecting what matters most — your patients and your brand.