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Smart Supply Chain Podcast

Fresh Thinking. Actionable Takeaways.

Smart Supply Chain, a podcast produced by ALOM, offers fresh thinking and actionable takeaways to elevate physical, digital and environmental supply chain performance globally. We are passionate about supply chain excellence, and we want the world to hear it.

Smart Supply Chain Podcast

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Latest Episode

In this final episode of the Smart Supply Chain podcast onboarding series, the Garrison Sisters sit down with ALOM CEO Hannah Kain to explore why she believes onboarding is the defining stage of any 3PL partnership. Hannah shares why flawless launches require going far beyond the basics—digging into stakeholder needs across operations, finance, data integration, sustainability, reporting, and end-user expectations. Her insights reveal how disciplined planning, collaboration, and true listening build trust from day one and set every supply chain program up for long-term success.

Listen to Part 1 & Part 2

Garrison Sisters

Your Hosts: The Garrison Sisters

Supply chain pros enjoy talking shop. It’s in our blood. To deepen your knowledge across a range of trending topics meet Smart Supply Chain podcast hosts, Sarah and Shireen Garrison, The Garrison Sisters.

Get to know them.

Sarah and Shireen Garrison bring their unique dynamic as sisters to the Smart Supply Chain podcast, promising engaging, informative, and sometimes lighthearted insights into the world of supply chain.

In the latest episode of Smart Supply Chain, ALOM Director of Logistics Brandon Hulse challenges the common misperception that logistics is merely about delivering finished goods to the customer and explores the all-encompassing role of logistics in every part of the supply chain. This informative episode highlights the consequences of undervaluing logistics and champions the need for strong logistics partners to forge efficient, effective supply chains.

In this can’t-miss episode of Smart Supply Chain, we welcome back a audience favorite, ALOM CEO Hannah Kain, and introduce a fresh voice to the podcast, Kaveh Moraghebi, Senior Director of Quality and Sustainability at ALOM. Together, they discuss one of the industry’s most debated topics – the true cost of quality in the supply chain. These supply chain savants delve into the impact on quality on the entire supply chain, from product design to the end user. Whether you’re a seasoned professional or a curious newbie, you’ll walk away with a more nuanced understanding of the complex topic that is quality.

In this age of booming ecommerce and heightened customer expectations, returns management is increasingly complex. This episode of Smart Supply Chain, featuring ALOM Vice President of Supply Chain Strategy Lisa Dolan, unpacks how reverse logistics significantly influences customer satisfaction and brand reputation, along with highlighting innovative strategies and solutions to navigate the ever-evolving returns environment.

Inflation, increasing interest rates, a shaky economy, softening consumer demand, geopolitical unrest, war … the list of factors creating uncertainty in the global supply chain continues to grow, putting even more pressure on supply chain professionals. In this episode of Smart Supply Chain, ALOM CFO Jack Sexton discusses the price of supply chain uncertainty and offers tips on how to manage these ballooning costs and create a resilient, cost efficient supply chain.

With the buzz around ChatGPT continuing to increase, Smart Supply Chain connected with one of our listeners’ favorite experts, ALOM COO/CTO Brandon Marugg, and asked him to share his thoughts about this powerful AI and the future of chatbots. In this can’t miss episode, Brandon not only explains ChatGPT, but also digs into how it will change supply chains and the benefits and risks related to using this type of AI.

Speed into this latest episode of Smart Supply Chain featuring ALOM’s Lisa Dolan, vice president of supply chain strategy, and Shawn Bush, supply base manager. These two supply chain experts trade insights and opinions on nearsourcing and why it’s a critical strategy in today’s environment. This exciting episode races into the history of nearsourcing and why it’s coming back with a roar. So strap in and enjoy the ride!

Every company, regardless of size or industry, is becoming a tech company, according to ALOM’s new Chief Operating Officer Brandon Marugg. In this episode of Smart Supply Chain, he explains what it means to be a tech-focused COO and how that mindset impacts the management of supply chains today and tomorrow. From culture and software integration to “I Love Lucy” and Jenga, this episode is not only enlightening but also entertaining.

The launch of a new supply chain program is undoubtedly exciting, but it can also be stressful. All too often, the planning and contracting process is rocky, and onboarding doesn’t meet expectations. In this episode of Smart Supply Chain, Shireen Garrison and Steve Brown, leaders on ALOM’s Strategic Account Management team, detail methods to overcome challenges related to new program launches and the art of ensuring their success. Filled with real-life examples and helpful advice, this episode is a must-listen for all supply chain pros.

ALOM Director of Operations Steven Pierce lets us pick his brain about various picking strategies and the most popular picking methods. Full of fun, fascinating dialogue and real-world examples about all things picking-related, this episode of Smart Supply Chain provides a fresh perspective on one of the most important supply chain management basics.