eCommerce

Our highly-scalable eCommerce solution is extremely flexible. We offer specialized and customized online web store, order management, payment/ACH processing and fulfillment solutions for both Business to Business (B2B) and Business to Consumer (B2C) markets. Pricing to end-users can be customized to recognize product discounts, coupon codes, volume orders or other business rules.

Additionally, our systems provide a wide range of real-time calculation and data analytics dashboard displays such as orders received/filled, shipping costs and inventory levels.

We work with customers serving a wide range of industries and business requirements with optimized eCommerce merchant services. We start by designing brand-compliant web stores and order portals with full administrative controls, payment processing and back-end reporting functionality. We optimize usability and product positioning for ease-of-use and positive shopping experience.

Additional benefits of our merchant services package are flexible shopping carts and real-time calculation of shipping costs, handling costs and taxes. To keep everything running smoothly, even during peak periods, ALOM runs a fully redundant, highly secure eCommerce hosting platform and our account management team stand ready to address user issues, product information, and customer support inquiries.

As early eCommerce pioneers, we have provided trusted and secure online payment processing since 1998. Where ALOM stands apart is our ability to customize payment solutions for our customers that meet their exact requirements including internal departmental chargeback reporting, invoicing and returns.

Online shopper pricing can be customized to recognize product discounts, coupons, volume orders or other business rules. A number of additional features are available to increase sales and customer retention such as returning customer and loyalty programs.

Online subscription services and connected devices provide marketing opportunities to end-user communities that share a common interest and deepen engagement. Our eCommerce platform extends beyond the sale to manage opt-in customer relationship and marketing programs through targeted digital marketing and live, person-to-person connections. Product update, sales promotion, loyalty rewards, user group forums, and service notifications are just the start to what is possible.

We have the experience and imagination to develop a customized eCommerce marketing program that builds loyalty and engagement.

As online sales continue to expand, so too do concerns about the security of the data that customers share with eCommerce merchants. Our eCommerce technology platform is built to offer the highest possible levels of consumer privacy and data protection with SSL encryption and PCI DSS compliance. But we go much further. Our IT data risk management is an ongoing iterative process. ALOM partners with leading data security firms to evaluate and test our systems regularly. We then implement strategies to mitigate risk areas and further strengthen data security protections. And for additional peace of mind, ALOM is SOC2 and Privacy Shield certified and in full compliance with GDPR data privacy mandates.