
About the Host
Jennifer Duell is a published author and journalist with a passion for operational excellence and an insatiable curiosity about everything.
Latest Episode

05/24/23
Pushing Reverse Logistics Forward
In this age of booming ecommerce and heightened customer expectations, returns management is increasingly complex. This episode of Smart Supply Chain, featuring ALOM Vice President of Supply Chain Strategy Lisa Dolan, unpacks how reverse logistics significantly influences customer satisfaction and brand reputation, along with highlighting innovative strategies and solutions to navigate the ever-evolving returns environment.
11/03/21
The Supply Chain of the Future

What will the global supply chain look like in 2027, and what can supply chain professionals do today to prepare for the future? ALOM's VP of Supply Chain Strategy Lisa Dolan tackles these questions in this riveting discussion that delves into shifting consumer expectations, advances in data and machine learning/AI, green supply chains, and more.
Sustainability, Talent, Technology
10/20/21
Turning Today‘s Troubles into Today‘s Success

Supply chain professionals are dealing with a lot today – unpredictable demand, material shortages, labor shortages, freight delays, political unrest, extreme weather … the list of troubles goes on and on. Yet, the best of the best are still filling orders and delivering on-time. ALOM’s VP of Client Success Fiona Lowbridge draws on two decades of supply chain experience and offers expert advice on how to emphasize collaboration, communication, trust, and resilience to turn today’s troubles into success.
Quality and Safety, Trade and Freight
10/06/21
Stamping Out Supply Chain Slavery

Nearly 50 million people around the globe are modern slaves. Slavery is all around us – in the clothes we wear, the toys we buy our children, and the food we eat. ALOM CEO Hannah Kain discusses the reasons why our global supply chain is vulnerable to slavery and the actions supply chain professionals must take to stamp out slavery.
Environmental Social and Governance, Regulatory Compliance
09/22/21
Fighting Cyber Threats in Supply Chain

Supply chains are increasingly threatened by cyber attacks, which can compromise tens of thousands of victims through a single breach. In this episode, David Edwards, senior director of technology solutions and security for ALOM, details the evolving risks for digital and physical supply chains and what cybersecurity experts can do to fight these cyber threats.
Ecommerce, Technology
09/09/21
Supplier Diversity Strengthens Supply Chain Performance

Smart companies have realized the importance of a robust supplier diversity program and have made suppler diversity a top corporate initiative. In this episode, Rich Watson, ALOM's director of supply base management, digs into supplier diversity programs and the value they bring to supply chains.
Environmental Social and Governance, Supply Base Management
07/09/21
Just-in-Time vs Just-in-Case

This episode features Hannah Kain, president and CEO of ALOM. We discuss Just-in-Time (JIT) vs Just-in-Case (JIC) strategies for inventory and supply chain management.
Ecommerce, Inventory Management, Technology