The launch of a new supply chain program is undoubtedly exciting, but it can also be stressful. All too often, the planning and contracting process is rocky, and onboarding doesn't meet expectations. In this episode of Smart Supply Chain, Shireen Garrison and Steve Brown, leaders on ALOM's Strategic Account Management team, detail methods to overcome challenges related to new program launches and the art of ensuring their success. Filled with real-life examples and helpful advice, this episode is a must-listen for all supply chain pros.